One of the major cornerstones of Outer Reef's business model is customer service that is second to none. Not only is Outer Reef yacht services offered to those who have purchased an Outer Reef Yacht, new and pre-owned, but Outer Reef Yachts also offers service and maintenance programs globally, and across all yacht brands.
Our service team, led by Captain Randy Ives, Commissioning/Warranty/Service/Training Director has been running yachts of all shapes and sizes for decades, all around the world. He manages a team who is at the ready to assist with your yachting service needs. The Outer Reef Yachts service team offers 92 years of experience, cumulatively.
This year, Outer Reef Yachts is excited to present a newly structured Service Initiative that exceeds all standards within the industry. With investment in an advanced service management software, Outer Reef will provide all owners a personalized Owner's Portal - an online, mobile friendly vessel-specific dashboard hosting real-time information and updates for their yacht. Our experienced service team will automate all incoming service questions and requests, thereby providing updates, status reports, and overall customer-service communication with the touch of a button, on any mobile device.
Some of the service program's offerings include:
Outer Reef Yachts continuously strives to ensure the highest quality of customer service. Investment in this software and in the training of our service personnel allows our owners a better experience: less time managing maintenance needs and more time on the water with family and friends.
401-A 34th St
Anacortes, WA 98221
360.588.1800
206.423.3670
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1656 Homewood Lndg Rd
Annapolis, MD 21409
410.226.5113
401.640.6408
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2324 Harbour Rd
Sidney, AL V8L 2P6
+1 250-656-1157
321 Cromwell Street
Baltimore, MD 21230
410.625.4992
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274 Buck's View Lane
Deltaville, VA 23043
804.776.8900
804.514.4397
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3390 Merchantile Ave
Naples, FL 34104
239.261.2870
239.530.8553
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202 Banks Street
Oxford, MD 21654
401.640.6408
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One Little Harbor Landing
Portsmouth, RI 02871
401.683.7114
860.853.8082
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2400 Mechanics Ave
Savannah, GA 31404
912.629.2400
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1341 N. Northlake Way
Suite 102
Seattle, WA 98103
206.285.3460
130 Shore Road
SW Harbor, ME 04679
207.244.5531
207.244.6669
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4550 SE Boatyard Drive
Stuart, FL 34997
772.287.0923 ext 8075
772.215.0428
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222 Severn Avenue
Suite 3, Bldg 7-20
Annapolis, AL 21403
410.779.9183
410.514.5429
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2601 E Oakland Park Blvd
Suite 601
Ft Lauderdale, FL 33306
954.767.8305
954.684.5060
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1001 Fairview Ave N
#1200
Seattle,, WA 98109
206.632.2900
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#1 Dockside Drive
English Harbour,
919.439.1004
Paseo Maritimo 44
Palma de Mallorca
Spain 07015
+34 67 20 70005
Amico Shipyard
Genoa
Italy
+39 373606463
Kadir Has Caddesi Acelya Sokak Türkmen
, Apt. No:2/13
Küçükyali-Maltepe-Istanbul
Turkey
+ 90 216 336 9788
Universal Marina, Crableck Lane
Sarisbury Green
United Kingdom SO31 7ZN
+44 (0)7972 233702
2, Avenue de Verdun
Antibes
France 06600
+33 49 29 10 202
1 Boatworks Drive
Coomera
Australia 4209
+61 7 5500 0000
7 Rivergate Marina
Murarrie
Australia 4172
+61 3907 1600
James Craig Road
Rozelle
Australia 2039
+61 2 8572 7800
31 Brooklyn Road
Brooklyn
Australia 2083
+61 2 9985 7633
18 Clearwater Cove
, West Park Marina
Hobsonville West Harbour
New Zealand
+64 9 416 1179
+64 274 725 242
Dubai Marina
Dubai
United Arab Emirates
+971 556234522